Welcome to the Montblanc Refill Site ("Web Site") provided by Montblanc North America, LLC (hereinafter referred to as "MONTBLANC"). Your use of this Web Site and the sale of Montblanc refills is governed by the following terms and conditions ("Terms"). MONTBLANC reserves the right to modify or change these Terms from time to time by updating this posting, with the revised Terms taking effect for all users as of the date stated on the posting. Consequently, users should consult the Terms regularly.

Please read these Terms carefully before using this site. By using this site, you signify your assent to these Terms. If you do not agree to these Terms, you may not use the Web Site.


Use of Materials on this Web Site

MONTBLANC maintains this Web Site for the sale of Montblanc refills and other desk accessories and to provide users with information about their sales and other policies. Users may download one computer copy or print one copy of the material on this Web Site for their own non-commercial, educational, private or domestic use only, provided they do not delete or change any copyright, trademark, or other proprietary notices. Users should assume that everything they see or read on the Web Site (such as images, photographs, illustrations, icons, texts, video clips, written and other materials) ("MONTBLANC's Material") is copyrighted and protected under treaty provisions and worldwide copyright laws, unless otherwise noted. Users may not sell, reproduce, distribute, modify, display, publicly perform, prepare derivative works based on, report or otherwise use any MONTBLANC's Material in any way for any public or commercial purpose. Furthermore, Users may not use or display MONTBLANC's Material on any other web site or in a networked computer environment for any purpose. Violation of any of these Terms, will automatically terminate permission to use MONTBLANC's Material and users must immediately destroy any copies they have made of MONTBLANC's Material. Any unauthorised use of MONTBLANC's Material by users may violate copyright laws, trademark laws, the laws of privacy and publicity, and communications regulations and statutes. No links may be established to the MONTBLANC Web Site from a third party site without MONTBLANC's prior written permission.


Submissions

Any communication or material spontaneously transmitted to the Web Site by electronic mail or otherwise, excluding personally identifiable data required for the purchase of MONTBLANC refills, including, but not limited to, any data, questions or answers, comments, suggestions or the like will be treated as non-confidential and non-proprietary by MONTBLANC. By posting communications to the Web Site, users automatically grant MONTBLANC a royalty-free, perpetual, irrevocable non-exclusive license to use, reproduce, modify, publish, edit, translate, distribute, perform, and display such communication(s) alone, or as a part of other works in any form, media, or technology whether now known of hereafter developed and to sublicense such rights to anyone. Anything transmitted or posted may be used by MONTBLANC for any purpose, including but not limited to reproduction, disclosure, transmission, publication, broadcast and posting, or developing, manufacturing and marketing products.


Cookies and Accounts

A cookie is a small string of text that can be sent to your browser. It is not designed to collect data from your hard drive or pass on computer viruses. If you are a frequent user of our website, you may choose to open a MONTBLANC on-line account. In this event, MONTBLANC uses cookies to enhance your visit and to provide both greater effetiveness and a more customized experience when you enter your account. These cookies help us to better understand your requirements and offer you a more useful and personalised shop. If you choose to open an account, users will be required to accept Montblanc's cookies because they are essential for site administration and security. Accepting a cookie does not affect your ability to decline email offers.


Privacy Statement

MONTBLANC is committed to protecting the privacy of its Web Site users and clients. MONTBLANC analyses aggregate and non-personally identifiable data relating to usage of this site. Personal information is collected with the knowledge and authorisation of users upon registration to the Web Site or on opening an account. In particular, when an order for refills is placed through the Web Site, MONTBLANC collects client's name, address, email address, phone number, credit card number (together with expiration date), a billing and shipping address through our secure server. When clients submit inquiries to Customer Service, an email address is collected so that MONTBLANC may respond to your inquiry.


How personal Information is Used

Information provided will be used to fulfil orders and/or to provide any requested information or service and may be used for marketing research relating to MONTBLANC or for promotional purposes such as sending product information about products or events that MONTBLANC believes may be of interest to its customers. However, it will not be used for any unsolicited communication unless customers have ticked this option on their submission form.


Montblanc does not sell or rent your personal information to third parties

Montblanc uses its best endeavors to keep personal data secure at all times and MONTBLANC does not sell, rent or otherwise make available any personal data submitted by users of its Web Site to any third parties unless required to do so by law or in the following cases.

Montblanc may, for example, use an outside company to place its advertising banners or links on other sites. In certain cases, the advertiser may collect information on people who click on the banner or link. These third parties will receive customer information because users will be visiting their Web sites or using their links and, in doing so, information may be provided directly to them. In this event, users should refer to the privacy policies on these web sites to understand how personal information is handled and what options are available.

Montblanc may share your personal information with outside companies that perform services for Montblanc. For example, Montblanc may retain an outside company to manage a database containing certain customer information or to create and distribute an e-mail offering. In these cases, the outside party is performing a service for Montblanc and Montblanc takes appropriate steps to ensure that such information is exclusively used to provide the services requested by Montblanc and not for other purposes.

Additionally, account or other information may be disclosed when Montblanc believes it is necessary to comply with law or to protect its interests or property. This may include disclosing information to other companies, lawyers, credit bureaus, agents or government agencies in connection with issues related to fraud, credit or debt collection.

Upon request, MONTBLANC will remove users' personal information from its database thereby cancelling registration. Furthermore, users may request access to information for rectification or deletion of incorrect details. Any request concerning your personal data should either be e-mailed to refills@montblanc.com or sent to:

Montblanc North America LLC
Customer Service
430 Mountain Avenue
Murray Hill, NJ 07974

Phone: 800 995 4810
(Mon-Fri 8.30 a.m. - 5.30 p.m. EST)

Email: refills@montblanc.com

All personal data is currently maintained by Montblanc's headquarters in Murray Hill, NJ. Any dispute or difference concerning the protection of your data is subject to the competent courts in the state of New Jersey. MONTBLANC trusts that its privacy policy demonstrates its commitment to protecting its customers and Web Site users privacy.


Disclaimer

The information on this site is intended for general information purposes only. MONTBLANC tries to ensure that the information and pricing on this site is accurate and complete. MONTBLANC does not warrant or represent that MONTBLANC's Material is accurate, error-free or reliable or that their use of MONTBLANC's Material will not infringe rights of third parties. Use of the Web Site is at user�s own risk. MONTBLANC does not warrant that the functional aspects of the Web Site or MONTBLANC's Material will be error free or that this Web Site, MONTBLANC's Material or the server that makes it available are free of viruses or other harmful components. If use of this Web Site, or MONTBLANC's Material results in the need for servicing or replacing property, material, equipment or data, MONTBLANC will not be responsible for those costs. Without limiting the foregoing, everything on the Web Site is provided to users "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTY OF ANY KIND, EITHER EXPRESSED OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, THE IMPLIED WARRANTIES OF MERCHANTABILITY, SATISFACTORY QUALITY, FITNESS FOR A PARTICULAR PURPOSE, REASONABLE CARE AND SKILL, OR NON-INFRINGEMENT. MONTBLANC and its suppliers make no warranties about MONTBLANC's Material, software text, downloads, graphics, and links, or about results to be obtained from using the Web Site. Please note that some jurisdictions may not allow the exclusion of implied warranties, so some of the above exclusions may not apply.


Trademark Notice

The trademarks, logos and service marks (collectively the "Trademarks") which are displayed on this site are registered and unregistered trademarks of MONTBLANC or are licensed to MONTBLANC by third parties. Nothing contained on the Web Site should be construed as granting, by implication, estoppel, or otherwise, any license or right to use any trademark displayed on this Web Site without the written permission of MONTBLANC or such third party who owns the trademark. Misuse of any trademark displayed on the Web Site, or any other content on the Web Site, except as provided herein, is strictly prohibited.


Copyright Notice

All contents of this Web Site are: Copyright © 2003-2005 MONTBLANC. All rights reserved.


Links

On this site, users may be offered links to other sites operated by parties other than MONTBLANC. The inclusion of any link to such sites does not imply endorsement by MONTBLANC of those sites. MONTBLANC has not reviewed all the content of the sites linked to its Web Site and is not responsible for the content or accuracy of any off-site pages or any other sites linked to this Web Site. Linking to any other off-site pages or other sites is at user's own risk.


Termination

Users agree that MONTBLANC may terminate use and/or access to the services made available from the Web Site if MONTBLANC reasonably believes that user has violated or acted inconsistently with the letter or spirit of these Terms, or violated the rights of MONTBLANC or any third party, or for any reason with or without notice to user. Users agree that MONTBLANC may modify or discontinue this Web Site, with or without notice. Users agree that MONTBLANC will not be liable to them or any third party as a result of such modification or discontinuation. The provisions entitled "Disclaimer," "Limitation of Liability," and "General Provisions" will survive termination of these Terms.


Limitation of Liability

Under no circumstances whatsoever shall MONTBLANC be liable for any loss arising out of or in connection with the use of information available from this Web Site whether direct or indirect including, without limitation, any liability relating to any loss of use, interruption of business, lost profits or lost data, or incidental, special or consequential damages of any kind regardless of the form of action, whether in contract, tort (including negligence) or otherwise, even if MONTBLANC has been advised of the possibility of such damages. Because some states and countries do not allow the exclusion or limitation of liability for consequential or incidental damages, the above limitation may not apply to you.


General Provisions

Unless otherwise specified, the information and materials in the site are presented solely for the purpose of promoting the products and services of MONTBLANC. MONTBLANC makes no representation that MONTBLANC's Material is appropriate or available for use in every country of the world. You use this Web Site at your own risk and are responsible for compliance with applicable local laws, keeping in mind that access to MONTBLANC's Material may not be legal by certain persons or in certain countries. Any cause of action you may have with respect to this Web Site must be commenced within two years after the claim or cause of action arises. These Terms will be governed by and construed in accordance with the laws of the state of New Jersey without regard to its conflicts of law provisions. The waiver by MONTBLANC of a breach of any provision of these Terms will not operate to be interpreted as a waiver of any other or subsequent breach.